Get the design right.
Human-Centred Design solves business problems by bridging the gap between what people need and what your business offers.

Synthesising qualitative data from design research into actionable themes

As a design lead my mission is to guide clients and peers toward two goals: 1) Shining a light on people's lived experience; 2) Designing (and re-designing) systems to work for people.
Design research
A research activity I led as part of a $1M website re-design project with Canon Australia. Qualitative research is a key part of my practice, and I have conducted hundreds of user interviews to date.
A workshop I facilitated with a website team to help them better relate to their audience. Good workshop design is key to productive outcomes. I aim to always have visual activities that help maximise shared understanding.
Rapid prototyping
Remote user testing with a functional, interactive prototype that we created in less than a day. I am experienced in rapid interaction design and familiar with the rhythm of a Google Design Sprint.
Brainstorming visual content with a design team for a corporate re-branding project. I have led design projects across many contexts and facilitated teamwork using various collaboration methods.
Design education
A sketchnoting class delivered at General Assembly Melbourne. Since 2015, I've taught UX and sketching to hundreds of designers and non-designers. I regularly teach visual thinking to product and design teams.
World Interaction Design Day 2019, a global event for which I emceed in Melbourne. I'm a co-organiser of IxDA Melbourne and Sketchnoters Melbourne, meetup groups where I enjoy spreading the design love 💛

Want to learn more about my design practice? Reach out for a coffee!
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